THE WORKSHOP FOR PERSONNEL/HR ASSISTANTS
In this seminar you'll learn...
Where to find the best employees for your organization, from job postings to classified ads
What you can and can´t ask when interviewing likely job candidates
What to look for in every application and resume you read ... both positive and negative aspects
How to create detailed job descriptions that accurately portray what your organization expects
And much more
The personnel/HR assistant is on the front lines every day in a unique position to control the organization´s legal liability in its employment policies and management practices. Here´s the training that will help them do their jobs more effectively and avoid costly employee claims and legal problems.
WORKSHOP AGENDA
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Day one: 9:00 a.m. – 4:00 p.m.
Your role in HR
How HR departments have evolved from personnel outcasts to companies´ most crucial management partners
Why HR sets the tone for your entire organization
How to translate your organization´s mission into every HR function
The ABCs of managing valuable human resources
They´re looking to you: 3 main roles you must fulfill as an HR professional in today´s workplace
What you must know about HR and the law
Measure your organization against a checklist of legal hot spots
How to avoid discrimination—and how to respond to EEOC charges you may face anyway
Handling employees´ medical issues: When and how to use the FMLA
What the law says about an employee´s right to privacy, both on and off the job
Compliance with federal employment laws may not be enough: What you must understand about state regulations
Is pre-employment testing—including random drug screening—worth the risk?
Understanding laws that protect older workers, minorities, the handicapped and women—and creating policies that enforce those laws within your organization
How to comply with government reporting requirements
Administering compensation and benefits
Understanding how the difference between exempt and nonexempt employees can affect your organization
What the law says about overtime and how to document wages
20 points that will help you determine whether you´ve hired an employee or an independent contractor
How unemployment compensation works and who´s eligible to receive it
Understanding post-employment compensation such as COBRA and ERISA
How to keep up with the constant barrage of options in benefits, insurance and retirement plans
How to administer an effective employee assistance program—and how to recognize employees who would benefit from it
Honing your employee relations skills
Get new hires off on the right foot with effective employee orientations
Why the best companies welcome employee ideas—and how to set up and run an effective suggestion plan for your organization
9 proven methods for keeping employees motivated
How to set measurable performance standards, then evaluate employees fairly and effectively against them
The essential elements that help employees improve their performance
When you must discipline: A checklist for managing negative reactions
How to handle employee conflict and keep it from spreading to others
Why communication skills are crucial in your job—plus tips on how to work with difficult people
Keeping good records
How to determine what information you need in employees´ personnel files and how long you must retain it
Keeping records confidential—who can know what and when?
Make no mistakes: How to avoid record-keeping errors that could land you in legal hot water
Vital steps to take to comply with governmental paperwork requirements, including OSHA and workers´ compensation
Simplify some of your most important HR tasks with handy personnel forms
Day two: 9:00 a.m. – 4:00 p.m.
Finding and hiring the best employees
Tips for writing winning job ads that attract top-notch applicants
The major sources for recruiting employees and the pros and cons of each
How to create job application forms that will give you complete—and legal—information
Cut through resume hype with these hints for reading between the lines
4 elements you should include to create a complete and effective job description
The do´s and don´ts of using temporary agencies
How to improve your interviewing success by asking the right questions—and how to avoid the wrong ones
Conducting background checks: Proven techniques for getting candid information
How to evaluate your candidates and, finally, select the right person to fill the job
When termination Is your only option
Important ways to keep the situation under control when you have grounds for immediate dismissal
A questionnaire to use to determine whether you should relieve a difficult employee of his or her responsibilities
Step-by-step guidelines for professionally conducting a termination meeting
They´ve been bad; you must be good—important follow-up you must do once you´ve dismissed a problem worker
The most common mistakes managers make when they terminate employees—and how to avoid them
How to shield your organization from wrongful discharge suits
Your role as policy maker
4 key rules that will help you enforce personnel policy without ending up in court
Should you establish written employee discipline and grievance procedures? The pros and cons to consider
How to create an employee manual that clearly and effectively communicates your personnel policies
Deciding which policies to include in the manual, how much information employees need and how to word policies to avoid legal liability
Ensuring and enforcing workplace safety
How to understand safety issues and regulations, then interpret them for your organization´s employees
How to spot the warning signs of a potentially violent workplace situation
Emergency! How do you react? Plus, how to avoid actions that typically escalate an already traumatic situation
What you should do to help employees after a difficult workplace incident
How to recognize the signs of employee burnout—and steps you can take to relieve stress in the workplace
Your future in HR
The growing role of computers in tracking employee data, claims processing and government reporting functions
How to sharpen your business writing skills to create clear and effective reports, memos and letters
Proven techniques for managing time and priorities while juggling your multiple HR roles
Why it´s important to take advantage of your organization´s training opportunities to improve your skills and knowledge
The benefits of creating networking opportunities with your fellow human resources professionals
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