FUNDAMENTALS OF TELECOMMUNICATIONS

In this seminar you'll learn...
Differences among transmission technologies: Analog vs. digital
The hardware, switches and lines that make up the telecommunications backbone
How to gauge the level of data service you need
How to implement data and network technologies—including ISDN, Digital Subscriber Lines (xDSLs) and Synchronous Optical Network (SONET)—in your company
And much more
Explore the options that allow you to establish a global presence for your company! In this comprehensive two-day workshop, you´ll learn what´s behind all the acronyms and buzzwords and be equipped to sort through all the options to devise a flexible strategy that´s right for you.

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Day one: 9:00 a.m. – 5:00 p.m.
Telecommunications overview
In this opening session, you´ll be introduced to the people, organizations and governing bodies that are establishing the standards for telecommunications, including how companies such as Cisco Systems® and Microsoft® have impacted the evolution of protocols and Virtual Local Area Networks (VLANs). You´ll also learn:
The history of telecommunications—a look at how it all started and how far we´ve come today
The evolution of standards for telecommunications that allow interconnectivity
Look before you buy: The importance of International Organization for Standardization (ISO), American National Standards Institute (ANSI) and Institute of Electrical and Electronic Engineers (IEEE) certification when purchasing hardware technology
The Internet, intranets and extranets—the evolution of the networking model
Technology primer
In this session, you´ll explore the building blocks of a telecommunications network and develop an understanding of the differences among analog and digital modes of operation. You´ll also learn about the various cable and wireless transmission options available to your organization, including:
The importance of the Open Systems Interconnection (OSI) networking model in establishing a standard for network transmissions
The characteristics and uses of copper, optical, satellite, cellular and microwave transmission media
The options available for expanding analog and digital networks
The use of multiplexing and other signaling features
The evolution of wireless systems including Personal Communications Networks (PCNs) and Personal Communications Services (PCSs)
Telecommunications services and providers
A good telecommunications strategy involves knowing which services and providers to buy from. In this session, you´ll discover how to sort through the various vendors and services available and choose the ones that will support your company in the long run. Whether you´re looking to add a new service or expand an existing switch, discover the current options available to your organization, including:
How to determine which switch is right for your organization plus a review of circuit, dedicated and packet switches
The use of Local Exchange Carriers (LECs)
Local telephone company options, including Regional Bell Operating Companies (RBOCs), Competitive Access Providers (CAPs) and local independent telecommunications providers
The types of transmission traffic
The steps for monitoring both transmission and switch traffic to ensure your telecommunications network is running as fast and as efficiently as possible
Signal Switching 7 (SS7)—the driving force behind newer services
SS7 integration into database systems
Telecommunications equipment
Learn the fundamentals of a Private Branch Exchange (PBX) and the Centrex system. Find out how to extend your voice communication system beyond your facility by creating Off Premises Extensions (OPX). Discover the options for replacing and expanding your current equipment, including:
How to integrate voice and data on a PBX
The differences between analog and digital PBX
A feature-to-feature comparison of PBX and Centrex
The performance improvements Centrex´s ISDN version offers
How to connect your telephone system with a voice processing system
How to set up call routing, Automated Call Distribution (ACD) and automated attendant services
The various trunk types and services available to your organization
Day two: 9:00 a.m. – 5:00 p.m.
Digital technologies
Digital technologies and networks are built on a hierarchy of channels and speeds. Learn the different digital network services available to you and the cost of each class of service. Review service-level differences between the U.S. and Europe, get pointers on how to buy T-1/DS-1 (Digital Service level 1) services and investigate the practice of using fractional T-1 lines to support your network. In addition, you´ll learn:
Digital Framing, Formatting and Signaling
Digital Service and Digital Data Service
T-1 and DS-1 lines and services
T-3 lines and services
Integrated Services Digital Network (ISDN)
X.25, Switched 56 and Frame Relay options
Switched Multimegabit Data Services (SMDSs)
Asynchronous Transfer Mode (ATM)
Digital Subscriber Line technology—Asymmetric Digital Subscriber Line (ADSL), High-bit-rate Digital Subscriber Line (HDSL), Single-line Digital Subscriber Line (SDSL) and more
SONET and Fiber Distributed Data Interface (FDDI)
LAN and WAN fundamentals
To integrate your telecommunications service with your company´s computer network, you must understand the technology and design of Local Area Networks and Wide Area Networks. This session will break network computing into its basic elements: Topologies, protocols and the Network Operating System. You´ll learn:
The differences among common topologies, including token ring, bus and star
The distinguishing features of Ethernet®, including 10 Base-T, Fast Ethernet (100 Base-T), Gigabit Ethernet and Terabit Ethernet
Network Interface Cards (NICs) and modems
The role of hubs, switches and routers
How cable service connections such as Data Service Unit (DSU) and Channel Service Unit (CSU) are used
The difference between routable and nonroutable protocols
Transmission Control Protocol/Internet Protocol (TCP/IP), Internet Packet Exchange/Sequenced Packet Exchange (IPX/SPX™) and NetBIOS Extended User Interface (NetBEUI)
How to monitor and decode network traffic
Integrating your network with the Internet
Integrating your computer networks with the Internet is by far the most common merging of telecommunications and corporate LANs/WANs. Discover the secret to getting your network up and running as a site on the Internet. And, if your company wants a Web presence or you need to understand better how your Web page exists on the Internet and how cyber surfers access it, this session will unravel the mystery. You´ll also learn:
The naming conventions used on the Internet, including the components of the Uniform Resource Locator (URL)
The steps for securing an Internet name for your company
The physical and logical connections your network or Internet server will need to make in order to connect your company to the Internet
How names and resources are located on the Internet
The role of Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS)
How to utilize firewalls, proxy servers and other Internet security features
Telecommunications in the 21st century
As the enterprise networking model is pushed even further with each company having a collection of servers that provide e-mail, application computing, data warehousing, video delivery and Internet services, newer telecommunications technologies will be born and older ones retooled to fit integrated network computing. In this session, you´ll learn whether DSL offers the solution to bandwidth restriction the cable TV providers have promised. This session will also explore:
The promise of Terabit Ethernet® and the revolutionary new companies bringing you these options
The evolution of the Virtual Local Area Network (VLAN)
The role of Point to Point Tunneling Protocol (PPTP) and Layer 2 Tunneling Protocol (L2TP) in broadening a company´s WAN
The expansion of wireless technologies such as data networking, communication technologies and satellite services
The future of broadband networks and communication systems
How to create a telecommunications strategy for your company

On-Site
US/Canada:
1-800-867-4340

United Kingdom:
0800 968254

Australia:
1 800 145 233

New Zealand:
0800 447 299

or e-mail us at:
onsite@skillpath.net