Your satisfaction is guaranteed!
If you’re not happy, we’re not happy. Go back to work and apply the techniques you learned in our program. If you’re not absolutely
delighted with the results you achieve, write to us right away. We’ll issue you a refund or arrange for you to attend another SkillPath
audio conference or webinar without paying another penny. It’s that simple!
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1-800-867-4340
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AUDIO CONFERENCES
& WEBINARS
SkillPath's dynamic audio conferences
and webinars bring leading experts
to your office
and webinars bring leading experts
to your office
Audio Conference
Dealing With Difficult Situations
November 20
Manage your responsibilities with tact, poise and polish using these speaking, writing and interpersonal communication skills.
A recording of this 11/20/2008 live audio conference is now
available for purchase.
Just $249.
Conference start times:
| 2 | p.m. Eastern |
| 1 | p.m. Central |
| 12 | p.m. Mountain |
| 11 | a.m. Pacific |
| 10 | a.m. Alaskan |
Touchy topics, problem people, sticky situations—we’ve all encountered challenges like these and felt flustered and unsure about what to say or do. Yet there are those individuals who don’t stammer or get upset—they keep their cool and smoothly sail through the most difficult situations. Wondering how these “diplomats” do it? This audio conference will answer the question.
You’ll feel confident and on top of challenging situations once you put these tips, secrets and skills to work. Learn how to deal with people when they’re at their worst, find solutions without blaming anyone, avoid saying things you’ll regret, stay unconditionally neutral when involved in other people’s conflicts and much more. Enroll in this audio conference and learn how to think on your feet, maintain control, know what to say in tough situations—and take your communication skills and career to the next level.
Here’s a preview of all that you’ll learn:- Where do most problems come from?
- Tips on understanding and communicating effectively with different personality types
- Sure-fire ways to prevent or reduce defensive behavior
- Handling other people’s conflicts without getting caught in the crossfire
- How to deal with hotheads, bad-mouthers, habitual fault-finders and other morale busters
- “We’re in this together” … how to turn tough cases into team players
- When things get out of hand—techniques for defusing tense or explosive situations
- Getting to win/win solutions—there’s no reason to have any “losers” in your company anymore
* Each of our live audio conferences is recorded. CD recordings may be purchased when you register for a live event ($50 savings when you do), or you may purchase the CD recording separately. CDs are available 14 – 21 days after the event.
When you sign up for a SkillPath audio conference or webinar, your registration fee entitles you to one conference phone-line/webinar connection. Buy as many connections as you need and the number of people joining you to learn on each connection is totally up to you! Your single connection covers unlimited participants, and includes a workbook in pdf format each participant can print out to use. The convenience of concise training dealing with important business issues presented right in your own office or conference room—and for one low price—simply can’t be beat. You can count on SkillPath to present only the most up-to-date skills you can use right away to take the next step up your career ladder.
6 unique benefits of SkillPath audio conference and webinar training:
1. Train as many people as you like.
Your registration fee covers one conference phone-line or webinar connection. Any number of people can join you or listen in
… 1 … 10 … your whole department. It’s up to you!
2. You don’t have to leave your office.
The entire “conference” is conducted from the convenience of your desk or meeting room.
3. No fancy technology required.
A high-speed Internet connection and/or a speakerphone is all the equipment you need. Just dial in, login and start learning.
4. No wasted time.
Our compact, one-hour sessions fit into the busiest of schedules. In no time, you’re back on the job
using the wealth of relevant information you gained.
5. Gain the insights and views of leading experts.
Our trainers are hand-picked for their knowledge, experience and ability to deliver an enormous number
of drilled-down skills in a short period of time.
6. You have nothing to lose.
Give us an hour and we’ll show you just how effective SkillPath audio conference and webinar training is. We promise
you’ll be satisfied—even jazzed—about the new learning experience. Or your money back.
